Subscription Policy
Cancellation Policy
Some items in our store may be offered to you as a subscription, a pre-order or try before you buy. This cancellation policy lays out how you can change or cancel these kinds of purchases.
Subscriptions
When you purchase a subscription you'll receive repeat deliveries. These are based on the subscription duration and frequency that you select.
Your payment details will be stored securely and you'll be charged for each of these deliveries, unless you choose to pay in advance.
Some subscriptions may auto-renew at the end of their duration. If you don't want to renew a subscription you can cancel it.
If you want to cancel or change your subscription, you can do it at any time. Your order confirmation emails have links to your order. You can manage your subscription from there.
See our returns policy for more details on returns and refunds.
Pre-orders
When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date.
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.
Try before you buy
When you purchase a try before you buy item, we authorize your payment method before fulfilling the order. You will have a certain amount of time to decide if you want to keep the item. Once the time period has passed, if you have not returned the item, we will charge your payment method for the full amount.
Verified Partner
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Game Changer!
I've been using BoxNCase for my household essentials for months now and I'm so glad I found them. The website is easy to use, the shipping is fast, and the customer service is top-notch. I love that I can order everything from snacks to cleaning supplies all in one place.
Emily T.Santa Monica, CA -
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Reliable restocking
Ordering from BoxNCase for my small business for over a year now and I couldn't be happier with their service. Their website is easy to use, their prices are competitive, and their team is always quick to respond.
Debbie M.Richardson, TX -
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Easy as can be
BoxNCase has been an amazing partner for our non-profit organization. Their volume-based discounts and invoicing options have helped us save money and streamline our ordering process. Plus, their customer service team is always available to help with any questions or concerns.
Michael D.Naples, FL -
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Quick Shipping
I recently started ordering from BoxNCase for my family's pantry staples and I'm blown away by their selection and prices. They have everything from organic snacks to cleaning supplies and I love how easy it is to order online. Plus, their shipping is super fast!
Sofia H.Southampton, NY -
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Dependable
As a procurement specialist, reliable competitive pricing is crucial. BoxNCase has been an amazing partner with fast delivery. The seamless service makes managing our restock needs easy as pie. I highly recommend BoxNCase
Jane DoeDirector, Company name
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